Care manager
Asha Mehta
Helps a family understand the enquiry process, agree practical arrangements and identify the right point of contact.
Focus: listening, visit coordination and clarity of scope.
The people around the person
Good care has
clear roles.
A care manager, a home-support companion and a clinical liaison each bring a different responsibility to the conversation.
Understand who coordinates, who provides support and who needs to answer a clinical question.
A team, with a shared understanding
The right question.
The right person.
Ask who will be your point of contact, what each person’s responsibilities include and how concerns will be passed to the appropriate professional.
Before any clinical service, actual provider credentials, eligibility and availability would be verified and discussed with you.
People and responsibilities
Three roles.
One coordinated start.
Know whom to contact, what their role includes and how the care team keeps your arrangements connected.
Home-support companion
Rohan Patil
Represents companionship and agreed everyday support, with respect for personal preferences and the boundaries of the role.
Focus: familiar routines, practical support and dignity.
Clinical liaison
Sana Desai
Represents the coordination role that routes clinical requirements and questions to an appropriately qualified professional.
Focus: clear handovers and the correct clinical contact.
Family communication, by agreement
Keep everyone informed.
Keep consent central.
The person receiving support should be part of decisions about who receives updates and what can be shared.
Explore the family desk