Your drop-off and route
Ask for the entrance that serves your department, the closest drop-off point and parking information. Keep your appointment details easy to find when you arrive.
Explore the arrival spaceA clear next step
Your visit.
Thoughtfully planned.
Choose a department and a preferred date. Then make a little space for the questions and practical details that matter to you.
Appointment enquiry
Start a conversation.
Tell us where you would like to begin.
Request preview
Your next step, outlined.
No appointment has been created and no information has been transmitted. A connected service would send this enquiry to the care team.
From arrival to consultationKnow the rhythm
Know the rhythm
of your visit.
A little orientation makes room for a better conversation.
Explore the arrival space in 3D01 / Arrival
Find your starting point.
Confirm your appointment details and department with the reception team. Mention any assistance you need.
02 / Consultation
Share your story.
Your specialist reviews your concern and relevant records, discusses findings and explains possible next steps.
03 / Before you leave
Check what comes next.
Make sure you understand your plan, any recommended investigations and the arrangements for follow-up.
Arrival planning / Delhi NCR
A clearer arrival.
Confirm your entrance, reception point and appointment time with the care team before you travel.
Support on arrival
Mention any mobility, communication or companion needs when arranging the visit. Ask where to meet the team if you need help reaching your department.
Allow a little breathing space
Confirm when you should arrive for registration. Bring the records requested by your care team and a short list of questions for the consultation.
See the visit checklistExplore before you arriveA familiar place
A familiar place
before your first visit.
Get to know Aurelis.
Explore our approach, spaces and the way specialist care comes together.
Inside the hospitalMeet your specialist.
Find a doctor by department and understand their consultation approach.
Explore the care teamFind quick answers.
Use the AI Care Guide for department information and practical visit steps.
Practical answers
Before you set off.
For clinical questions, speak with your care team. The information here helps you organise the visit itself.
Is my preferred date a confirmed appointment?
A preferred date is a request. In a connected booking service, the care team would confirm availability and appointment details before your visit. This presentation provides a local enquiry preview only.
What should I bring?
Bring relevant existing medical records, reports or scans, a list of medicines and any information requested by the care team. For eye care, bring your usual glasses and previous prescriptions if available.
Can I bring someone with me?
A companion can help you remember the discussion and manage practical details. Confirm any visitor arrangements with the care team before the appointment.
Can I ask about payment or insurance?
Ask for the expected consultation charges and check your insurer's requirements before arranging a visit. Any estimates, coverage and authorisations need individual confirmation.
What if I need accessibility support?
Tell the care team about mobility, communication or other access needs when arranging your visit so appropriate assistance can be discussed.
Can the AI Care Guide answer medical questions?
The guide helps you explore departments, visitor information and appointment steps. It does not diagnose, interpret reports or recommend treatment; those questions belong with a qualified clinician.